Services / Process

Process

From survey to first cycle: one team, one responsibility

A robot is only as good as its selection, installation and use. That's why one team runs your project from start to finish.

03 / ProcessFrom survey to first cycle
01

Survey & analysis

We study the task, the part, the space and the target cycle time on site or over a video call.

On site / online
02

Simulation & quote

We verify reach, cycle time and layout in a 3D simulation and prepare a clear quote with robot, gripper and safety equipment.

3D simulation
03

Delivery & installation

We deliver the robot and complete mounting, wiring, programming and safety setup on site.

On-site installation
04

Training & support

We train your operators and maintenance team and stay with you through remote support, spare parts and scheduled maintenance.

Training + service
ServicesFrom sale to service
S/01

Application analysis

We assess the part, cycle time, space and safety together and choose the right class of robot.

S/02

3D simulation

We test reach, collisions and cycle time in a virtual cell so the investment decision rests on data.

S/03

Installation & integration

We complete mounting, wiring, programming, safety equipment and line integration on site.

S/04

Training

Hands-on training for operators, programmers and maintenance teams, with documentation handed over.

S/05

Maintenance & spare parts

Scheduled maintenance, critical spare parts and fast response keep downtime low.

S/06

Remote support

Remote connection and phone support for program changes and troubleshooting.

Palletizing cell — 12 kg cobotPalletizing cell — 12 kg cobot
Rack-to-rack transport — autonomous mobile robotRack-to-rack transport — autonomous mobile robot
FAQ

Frequently asked questions

01How do I know which robot suits me?

Share the task, payload, required reach and target cycle time. Use the configurator for a pre-selection or ask for a survey; we'll define the right class of robot and the layout together.

02Can cobots work without a safety fence?

Cobots can share the workspace with people when a risk assessment allows it. The assessment depends on the application, tooling and part; extra safety measures such as scanners or light curtains are added when needed.

03Are installation and training included in the quote?

Installation, commissioning and training are listed as separate items in every written quote. Supply-only is also possible if that's what you need.

04Do you deliver outside Türkiye?

Yes. Delivery, documentation and installation options per product and country are stated in the quote.

05How do warranty and service work?

Products are covered by the manufacturer's warranty, and we manage the warranty process on your behalf. We also offer spare parts, maintenance contracts and remote support.

06Why can't I see prices on the site?

A robot's price depends on the model, gripper, safety equipment, installation and training scope. Send your quote list and we'll reply with a written price for your case.

07 / Contact — weekdays 09:00–18:00

Let's talk about your project